Fiona Hammond

Commercial Account Handler

Having been in the insurance industry since 2008, Fiona joined Routen Chaplin in 2016 as a Commercial Accounts Handler. Her role involves taking care of renewals, mid-term adjustments, policy changes, resolving queries and handling commercial policies. She feels she always has opportunities to learn new things and enjoys helping other businesses. Whilst maintaining the highest levels of professionalism, Fiona is attentive and approachable.

Fiona takes pride in providing an exceptional level of customer service that is both personal and knowledgeable. Keen to excel, Fiona is adding to her qualifications by working towards a Diploma CII. 

Aside from studying, Fiona knits, likes to read and enjoys watching crime dramas in her spare time.  

Qualifications:  Cert CII