Key people: Image of Andrew Moreton

With 31 years’ experience in providing and servicing Personal Lines insurance, Andrew brings a wealth of experience to our team.
At Routen Chaplin, Andrew’s role includes processing and administering Personal Lines policies and his strong communication skills help him to find solutions for a variety of customer queries. Andrew prides himself on delivering a personal and professional service with every interaction, whether it be on the phone or face-to-face.
Andrew describes himself as an excellent team player who is customer-focused and likes to get things right the first time, every time.
In his spare time, Andrew enjoys going to the cinema with his wife and watching most sports, including football, racing and triathlons. Andrew also enjoys travelling and exploring new places and would sum up his role here as professional, interesting and customer-focused.

Key people: Image of Alex Davis

Having joined Routen Chaplin in 2010 on an apprenticeship straight from sixth form, Alex is now a Personal Lines Advisor. As well as managing a caseload of clients, Alex works closely with the Personal Lines Manager with the day-to-day distribution of workflow in the department, involvement with insurers and placement of business. His main duties include dealing with renewals, new business, cancellations, mid-term adjustments and meeting with insurance companies.

Aside from studying for his Cert CII, Alex likes to socialise with friends and family, and plays football regularly for a team in Beeston.


Key people: Image of Steve Martin

With 25 years of insurance and management experience, Steve prides himself on delivering excellent customer service and getting it right the first time, every time. Steve is responsible for the overall operation of our Personal Lines department and he is passionate about delivering the best outcomes for clients.

Outside of work, Steve enjoys spending time with his family, visiting new holiday destinations and listening to music from all eras. When he finds time to relax in front of the TV, crime dramas are Steve’s go-to shows.

Key people: Image of Minaxi Mistry

With over 30 years of experience in the insurance industry, Minaxi joined Routen Chaplin in November 2017 is now a Personal Lines Advisor, responsible for renewals, new business, cancellations, and policy adjustments for all Personal Insurance requirements.

Friendly and approachable, Minaxi likes meeting new people in her role and the job satisfaction it brings.

Outside of work, Minaxi has been a Local Community Treasurer since 2015, and enjoys cooking, walking and spending time with her family.


Our People