Personal Lines Handler
Job Description
We are looking for an enthusiastic, experienced and motivated individual to join our small, friendly team of Personal Lines Insurance Handlers at our offices in Long Eaton.
Job Overview
To provide a quality service to existing Personal Lines clients, covering all aspects of their insurance arrangements; to advise, arrange and secure the appropriate cover at a competitive premium.
You will be dealing with clients directly, via the telephone or email
To be aware of market developments in your business areas and bring them to the attention of clients and colleagues, where appropriate.
To carry out all business activity strictly within the rules and requirements of the Financial Conduct Authority and to be aware of and maintain up-to-date knowledge of the regulatory environment as it applies to your work.
Knowledge and Skills Required
Knowledge of Acturis would be an advantage
Knowledge and understanding of agreed Personal Lines insurance classes such as private car, household and travel including current market conditions
Knowledge and understanding of FCA rules and guidelines relating to consumers
Willingness to continue to develop knowledge of insurance and related issues through formal and informal learning, both internal, and externally.
Confident & effective telephone skills
Ability to liaise with colleagues when appropriate.
Ability to develop and sustain relationships with customers & insurers.
Ability to construct effective written communications, including letters and reports
Ability to prioritise and organise own workload to ensure that deadlines & diary are adhered to
Computer literate including use of Microsoft Windows Programs – Word, Excel, PowerPoint, Outlook
We are offering a competitive salary, 4% pension contribution and 25 days annual leave plus bank holidays.
Job Type: Full-time
Pay: £24,000.00-£28,000.00 per year
Benefits: Company pension
Schedule: Monday to Friday
Work Location: In person
