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About

Insurance since 1961

First and foremost, we are insurance brokers. We have been providing insurance solutions for the people and businesses of Long Eaton, Nottinghamshire, and further afield for over 60 years. We gather an understanding of our clients’ needs and the associated risks they face, before using our experience, insurance expertise and knowledge of the locality to deliver an insurance policy that absolutely fits.

 

Over 7,000 insurance policies created every year

We serve over 5,000 local businesses & individuals

Our network gives us significant influence & leverage

History

Our timeline

  1. 1961
    Routen Chaplin was founded

    Routen Chaplin was established by Don Chaplin and Derek Routen.

  2. 1969
    Inval Holding Ltd trade as Routen Chaplin

  3. 1989
    Steve Beeley joins the team

    Steve joins the team with 10 years of industry experience behind him.

  4. 1997
    Steve Beeley is appointed Director

    Since becoming Director, Steve has managed day-to-day running of the business, whilst looking after a significant number of business clients.

  5. 2009
    David Selwood retires

  6. 2010
    Routen Chaplin joins the Willis Towers Watson Network

  7. 2012
    Move to current building

    Still remaining a local broker, Routen Chaplin move to Tamworth Road, Long Eaton.

  8. 2018
    Gemma Bee appointed as Operations and Finance Manager

  9. 2020
    Management Buyout

    Steve Beeley becomes sole Director

  10. 2020
    Significant Investment in IT Infrastructure inc upgrade of all hardware and new CRM

  11. 2021
    Routen Chaplin celebrates 60 years

  12. 2021
    New Department

    “Private Clients“ is launched dedicated to our high net worth clients

  13. 2021
    RC renews partnership with WTW Networks

  14. 2022
    Commercial team Expanded to include Dan Gough and Andrij Kupranec

  15. 2022
    Partnership with The Lagonda Club – special scheme developed for their members

  16. 2023
    Investment in Pathway – making it easier for us to connect with our customers

Key People

Get to know the Routen Chaplin insurance team

Steve Beeley Managing Director
Hannah Matchett Commercial Account Handler
Steve Martin Private Clients
Gemma Bee Chief Operating Officer
Lorraine Hallett Commercial Account Handler

Our Partners

WTW Networks

Routen Chaplin is a member of WTW Networks, which enables us to benefit from the expertise, relationships and global resources of WTW. WTW provides data-driven, insight-led solutions in the areas of people, risk and capital.

WTW Networks is made up of a select group of independent insurance brokers around the UK who are committed to providing the highest standards of service, professionalism and dedication to meet their client’s individual needs.

As a member of WTW Networks, we have access to a panel of leading global and specialist insurers, allowing us to provide our clients with a wide choice of cover at competitive rates. A number of these insurers offer exclusive cover, policy enhancements, or both, available to brokers who are members of WTW Networks.

Our membership of WTW Networks enables us to offer a compelling and competitive proposition for the benefit of our clients.

Learn more about WTW Networks here: wtwnetworks.com/your-broker-and-wtw-networks

**WTW (NASDAQ: WTW) provides data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of their colleagues serving 140 countries and markets, they help organizations sharpen their strategy, enhance organizational resilience, motivate their workforce and maximize performance.**

The Erewash Partnership

We are delighted to be a sponsor of the Erewash Partnership. Erewash Partnership Ltd is a non-profit organisation dedicated to encouraging industrial and commercial activity, the formation and development of small businesses and promoting economic and social well being. The Erewash Partnership works with business and public sector partners, particularly Erewash Borough Council, to deliver economic development projects in Long Eaton, Ilkeston and other areas in the Borough. For more information please follow this link: The Erewash Partnership.

What We Stand For

Protecting your business and ours

We will act with honesty, integrity and professionalism in all of our dealings with customers, stakeholders and other partners we engage with. It is this approach that helps us achieve our goal of building healthy and long-term relationships that will be to the benefit of Routen Chaplin and all of its partners.

Continuous investment in our staff, with training and development, will enable us to remain at the forefront of our industry. This will ultimately result in our ability to deliver a first class service, products and policies, that will safeguard our future and protect clients’ businesses for the years to come.  

Customer Charter

Routen Chaplin has always placed customers’ interests at the heart of all we do and we continually strive to provide an exceptional level of service, based on the highest levels of trust, integrity and reliability.

Please click here to see our Customer Charter.